Recruiting & Onboarding

The hire is the easy part

Your first hires set the culture you live with later. Structured hiring and onboarding for companies from 0 to 150 people, without a recruiting agency.

Companies obsess over the offer and then improvise everything around it.

The job description was written in twenty minutes by whoever had the opening. Interviews are four conversations that cover the same ground because nobody agreed who was assessing what. The offer goes out warm, gets negotiated, and lands. Then the new hire arrives on Monday to a laptop that isn’t ready and a manager in back-to-back meetings.

The hire wasn’t the hard part. Everything either side of it was.

What this looks like as you grow

Under 15 people — every hire changes the company noticeably. The founder is still in every interview, which is right, and the risk is that the process lives entirely in their head. The work here is writing it down before it has to scale.

15 to 50 — managers start hiring for their own teams, usually for the first time, usually with no training in it. This is where inconsistency creeps in and where a bad hire costs the most, because there’s nowhere for them to hide.

50 to 150 — volume makes structure non-negotiable. You need scorecards people actually use, a coherent offer approach so internal equity doesn’t break, and onboarding that works whether or not the manager is any good at it.

The compliance layer nobody mentions

Hiring is one of the more regulated things you do, and most of it is invisible until it isn’t.

Classification — employee or contractor, exempt or non-exempt — is decided at offer stage and expensive to unwind. I-9 verification has a completion window and per-form penalties. Ban-the-box and salary-history rules vary by state and city, and a standard application form written in one state may be unlawful in another. Pay transparency requirements now apply in a growing number of jurisdictions, and several attach to the job posting itself.

None of this is difficult when someone is watching it. All of it is expensive when nobody is.

What’s included

  • Job descriptions that describe the actual job, not a wish list
  • Interview structure: scorecards, who assesses what, and consistent questions
  • Manager training on interviewing, which most have never had
  • Offer strategy and internal equity, so today’s hire doesn’t break tomorrow’s comp bands
  • Background check process and adverse action handling where required
  • Classification decisions made deliberately at offer stage
  • I-9 and new-hire paperwork, done inside the required windows
  • Onboarding built as 30-60-90, not a first-day checklist
  • Offboarding, which is where documentation and final pay rules bite

Where we stop

We’re not a recruiting agency. We don’t source candidates on contingency or take a percentage of salary, and that’s deliberate — the incentives in that model reward filling the seat rather than filling it well. Where you need a search firm we’ll help you choose one and hold them to a brief.

We’re also not your immigration counsel. Visa sponsorship questions go to an attorney who does that work.

Common questions

Are you a recruiting agency?

No. We do not source candidates on contingency or charge a percentage of salary. We build the process — scorecards, structured interviews, offer strategy, onboarding — and we can run it with you. Where you need a search firm, we will help you pick one and manage them.

We are hiring our first employee. What actually has to happen?

More than most founders expect: classification, an offer letter that says the right things, I-9 verification within a specific window, state registration where you are hiring, required notices, and a payroll setup that withholds correctly. Getting the sequence wrong is fixable but tedious.

Our interviews are inconsistent. Does that matter?

Yes, on two fronts. Unstructured interviews predict performance poorly, and inconsistent process across candidates is harder to defend if a hiring decision is ever questioned. Structure improves both at the same time.

How long should onboarding take?

Longer than day one and shorter than forever. The useful frame is 30-60-90: what they need immediately, what they should own by month two, and what good looks like at month three. Most companies do day one well and stop.